Thank you from NextMed
After an unforgettable run, we have made the difficult decision to close this chapter of NextMed.
With FDA-recognized shortages for GLP-1 drugs coming to an end, we decided to discontinue our services.
Many thanks to our patients, clinicians, teammates, investors, board, and shareholders. We will remember this for life.
It has been a wild ride, with a few achievements along the way:
"I had the pleasure of speaking with Mollie from NextMed's customer service team when I needed to schedule an appointment. I was immediately impressed with her professionalism and courteousness. She was extremely helpful and went above and beyond to ensure that my appointment was scheduled at a time that was convenient for me. Throughout our interaction, Mollie was attentive, patient, and knowledgeable. She answered all of my questions thoroughly. Her communication skills were excellent and made the whole process stress-free and easy. Overall, I was very impressed with Mollie's level of customer service. She was a pleasure to speak with and made my experience with NextMed a positive one. Thank you, Mollie, for your excellent work!"
5-star Trustpilot review - F.A. B.S."Next Medical has been wonderful to work with. I always get a quick and helpful response. The weight loss program is very effective. I am 100% satisfied and would highly recommend!"
5-star Trustpilot review - Cherie Axelson"NextMed has been excellent so far... I am very impressed with the the customer support and the efficiency with which they respond to any need or query I may have! I want to mention and thank JM for such great help. She is very knowledgeable ! I look forward to getting professional, committed care and to continue working with the NextMed team š. Many Thanks!"
5-star Trustpilot review - Ramon Qu"I am happy say I had a great experience with NextMed, a medical company that has been amazing. It's always a pleasure when a company goes above and beyond to take care of their customers, and NextMed did just that for me. Mark and Arias were responsive to my needs and made sure my medication was ready for me and close to my home. This level of personalized attention is so important in the medical industry and can make all the difference in a patient's experience. Additionally, they showed me how to schedule me next appointment. This kind of proactive approach to patient care is so valuable and can help ensure that patients receive the ongoing care and support they need. Overall, NextMed is a company that truly cares about its patients and is committed to providing high-quality, personalized medical care. Thank you for all that you do and to mark and Arias- you are awesome!!!!"
5-star Trustpilot review - Porsche Mom"I joined Nextmed.com because I needed extra help obtaining my weight loss goals. The process from original intake, to my doctor consultation, insurance approval, and my medication being sent to the pharmacy was easy. Customer service was responsive and answered my questions quickly. From start to picking up my first prescription was a week. Roxanne (PA) contacted my pharmacy for me and my RX was only $25. I went to the pharmacy with a coupon in hand but didnāt need it. I just finish my first week of Mounjaro. I lost five pounds! The only side effect I had was a little nausea my first two nights of the medicine but my doctor had prescribed nausea meds which I used. I have not been food obsessed or felt deprived on Mounjaro. I was already a Weight Watchers member, so I am using the WW program as well as very supportive Mounjaro group on Facebook for community support. I feel like this experience has been a game changer for me. I am very impressed with Nextmed.com and would recommend them based on my experience."
5-star Trustpilot review - E Lamb"I spoke with JM this evening and she was so helpful getting my preferred pharmacy updated. Great customer service, very friendly and knowledgeable and the process was super quick! Thank you so much for the great experience."
5-star Trustpilot review - Carie Gladding"The team at Next Medical is awesome. The support staff are quick to respond and incredibly helpful, always making sure you have everything you need. The doctors have also been great. I highly recommend."
5-star Trustpilot review - Tara"Friendly, thorough, gave me great confidence in medical support. Direct care from JM was exceptional. Have lost 41 pounds and half way to goal. Thanks to NextMed team for the invaluable support"
5-star Trustpilot review - Sharon Hennessy"Iām very happy with NextMed! They have been so helpful and attentive. The customer service reps are knowledgeable and friendly and go above and beyond. One of them, Girlie, has been especially helpful, attentive, and wonderful to work with. Dr. Ryan Kelm has been an excellent provider. I am already seeing results, and I am so glad I found Next Medical for all of these reasons. I highly recommend this company!"
5-star Trustpilot review - Olivia"JM was such a pleasant person over the phone. Awesome Customer Service, I was called at a time when it was convenient to me. Rapid communication. The explanation for the medicine was easy."
5-star Trustpilot review - Luisana Santana"I had the pleasure of speaking with Mollie from NextMed's customer service team when I needed to schedule an appointment. I was immediately impressed with her professionalism and courteousness. She was extremely helpful and went above and beyond to ensure that my appointment was scheduled at a time that was convenient for me. Throughout our interaction, Mollie was attentive, patient, and knowledgeable. She answered all of my questions thoroughly. Her communication skills were excellent and made the whole process stress-free and easy. Overall, I was very impressed with Mollie's level of customer service. She was a pleasure to speak with and made my experience with NextMed a positive one. Thank you, Mollie, for your excellent work!"
5-star Trustpilot review - F.A. B.S."Next Medical has been wonderful to work with. I always get a quick and helpful response. The weight loss program is very effective. I am 100% satisfied and would highly recommend!"
5-star Trustpilot review - Cherie Axelson"NextMed has been excellent so far... I am very impressed with the the customer support and the efficiency with which they respond to any need or query I may have! I want to mention and thank JM for such great help. She is very knowledgeable ! I look forward to getting professional, committed care and to continue working with the NextMed team š. Many Thanks!"
5-star Trustpilot review - Ramon Qu"I am happy say I had a great experience with NextMed, a medical company that has been amazing. It's always a pleasure when a company goes above and beyond to take care of their customers, and NextMed did just that for me. Mark and Arias were responsive to my needs and made sure my medication was ready for me and close to my home. This level of personalized attention is so important in the medical industry and can make all the difference in a patient's experience. Additionally, they showed me how to schedule me next appointment. This kind of proactive approach to patient care is so valuable and can help ensure that patients receive the ongoing care and support they need. Overall, NextMed is a company that truly cares about its patients and is committed to providing high-quality, personalized medical care. Thank you for all that you do and to mark and Arias- you are awesome!!!!"
5-star Trustpilot review - Porsche Mom"I joined Nextmed.com because I needed extra help obtaining my weight loss goals. The process from original intake, to my doctor consultation, insurance approval, and my medication being sent to the pharmacy was easy. Customer service was responsive and answered my questions quickly. From start to picking up my first prescription was a week. Roxanne (PA) contacted my pharmacy for me and my RX was only $25. I went to the pharmacy with a coupon in hand but didnāt need it. I just finish my first week of Mounjaro. I lost five pounds! The only side effect I had was a little nausea my first two nights of the medicine but my doctor had prescribed nausea meds which I used. I have not been food obsessed or felt deprived on Mounjaro. I was already a Weight Watchers member, so I am using the WW program as well as very supportive Mounjaro group on Facebook for community support. I feel like this experience has been a game changer for me. I am very impressed with Nextmed.com and would recommend them based on my experience."
5-star Trustpilot review - E Lamb"I spoke with JM this evening and she was so helpful getting my preferred pharmacy updated. Great customer service, very friendly and knowledgeable and the process was super quick! Thank you so much for the great experience."
5-star Trustpilot review - Carie Gladding"The team at Next Medical is awesome. The support staff are quick to respond and incredibly helpful, always making sure you have everything you need. The doctors have also been great. I highly recommend."
5-star Trustpilot review - Tara"Friendly, thorough, gave me great confidence in medical support. Direct care from JM was exceptional. Have lost 41 pounds and half way to goal. Thanks to NextMed team for the invaluable support"
5-star Trustpilot review - Sharon Hennessy"Iām very happy with NextMed! They have been so helpful and attentive. The customer service reps are knowledgeable and friendly and go above and beyond. One of them, Girlie, has been especially helpful, attentive, and wonderful to work with. Dr. Ryan Kelm has been an excellent provider. I am already seeing results, and I am so glad I found Next Medical for all of these reasons. I highly recommend this company!"
5-star Trustpilot review - Olivia"JM was such a pleasant person over the phone. Awesome Customer Service, I was called at a time when it was convenient to me. Rapid communication. The explanation for the medicine was easy."
5-star Trustpilot review - Luisana Santana"I had such a great experience using Nextmed! They helped me get everything done in such a timely manner, from joining, to labs, drs appt, to having a plan and medication was less than a week! I get nervous going to doctors offices, this was my first Telemedicine appointment and it was so easy, I was much more comfortable in my own home. Dr. Henry Burgess was very kind, he was informative, I felt heard and understood. He answered all questions I had, and he explained things thoroughly. I had a hiccup with my insurance for my pre-authorization and Darwin was on it, he communicated with me pretty quickly to let me know so that we could it fixed and approved. Darwin has also been very kind, informative, and very helpful! As someone who was a tad skeptical, I highly highly recommend Nextmed!"
5-star Trustpilot review - Julia"I had a such awesome and easy experience with them. Every time that I had a question I emailed them and Loraine she always responded back to me with a few minutes. Loraine was a great, very easy and fast process, she was a huge help speeding up everything, I love it. Very professional! Thank you so much for a great experience Next medical and thank you so much Loraine for the huge and professional help!"
5-star Trustpilot review - Francini"I am absolutely thrilled with my experience working with Karen T for my medication. Initially I was going back and forth with different customer reps, and not getting anywhere with insurance and prior authorization. Karen stepped in and within 48hrs of talking with her, my insurance approved by prior authorization, my prescription was called in, and I was able to pick up my medication today. She even called the pharmacy to make sure it was in stock, told me what the price was, and that it was already ready for pick up! Talk about amazing! Also special shout out to Jino L for working with my insurance to get that PA approved. Thanks a million guys!"
5-star Trustpilot review - Ada"My experience has been excellent! The customer service has been great and the agents are friendly. Angie has been extremely helpful. Dr. Greenās responses have been prompt and professional. So far, I have had great results."
5-star Trustpilot review - Felicia Mills"Thank you Nextmed you have the greatest team members ever Luisa your representative went above the job she has to get my medication she is knowledgeable and prompt on how to get the job done !!! She also followed up called me back afterwards to make sure I was okay she is amazing and so is Nextmed all your representatives are kind and efficient thank you all kind regards š Nancy Rivera"
5-star Trustpilot review - Nancy Rivera"My experience with NextMed so far has been wonderful. Lyka C. was very helpful and professional! She handled my appointment and prescription concerns at my pharmacy within the day. She followed up as she promised and kept me posted with calls and text! Fair pricing and excellent customer service. The provider I see is very nice and easy to talk to. She makes the appointments very comfortable and I leave feeling better."
5-star Trustpilot review - Tammy"NextMed has been excellent so far... I am very impressed with the the customer support/ service & the effort and efficiency with which they respond to any need or query I may have! I want to mention and thank Ariane š for such great help and her patience & understanding ! She is very knowledgeable ! I look forward to getting professional, committed care and to continue working with the NextMed team š. Many Thanks!"
5-star Trustpilot review - quannah mccord"Great service on both the medical side from my doctor and on the customer support side from Joshua C. I received prompt responses to all of my questions and to my requests for help when needed. I highly recommend this group for your telemedicine healthcare needs."
5-star Trustpilot review - Jeanne Gunnels"Seamless onboarding, evaluation and approval with insurance company. Dr.Botoni is responsive and addresses all questions thoroughly. Rena provides superior customer support and active follow up. Iāve had great results with Mounjaro - started 2.5 on January 11th. As of May 1, I am on 12.5mg and I am down 30 pounds and my A1C is now 6 (was 8.1)"
5-star Trustpilot review - David J"Every email I sent I get response right away. I can't thank the entire team enough. I had great experience with Gyro. He made several phone calls to me to make sure I'm happy with the service. He provided help from changing pharmacy, to follow up with the new pharmacy, he helped me answer questions I had regarding my program. The entire team at Next Medical is been nothing but professional. They make me feel like a spacial client every time I have a question. My doctor is awesome too. He responds to my questions right away. Im so grateful for my sister who recommended Next Med. A+"
5-star Trustpilot review - Mardig Nalbandian"I had such a great experience using Nextmed! They helped me get everything done in such a timely manner, from joining, to labs, drs appt, to having a plan and medication was less than a week! I get nervous going to doctors offices, this was my first Telemedicine appointment and it was so easy, I was much more comfortable in my own home. Dr. Henry Burgess was very kind, he was informative, I felt heard and understood. He answered all questions I had, and he explained things thoroughly. I had a hiccup with my insurance for my pre-authorization and Darwin was on it, he communicated with me pretty quickly to let me know so that we could it fixed and approved. Darwin has also been very kind, informative, and very helpful! As someone who was a tad skeptical, I highly highly recommend Nextmed!"
5-star Trustpilot review - Julia"I had a such awesome and easy experience with them. Every time that I had a question I emailed them and Loraine she always responded back to me with a few minutes. Loraine was a great, very easy and fast process, she was a huge help speeding up everything, I love it. Very professional! Thank you so much for a great experience Next medical and thank you so much Loraine for the huge and professional help!"
5-star Trustpilot review - Francini"I am absolutely thrilled with my experience working with Karen T for my medication. Initially I was going back and forth with different customer reps, and not getting anywhere with insurance and prior authorization. Karen stepped in and within 48hrs of talking with her, my insurance approved by prior authorization, my prescription was called in, and I was able to pick up my medication today. She even called the pharmacy to make sure it was in stock, told me what the price was, and that it was already ready for pick up! Talk about amazing! Also special shout out to Jino L for working with my insurance to get that PA approved. Thanks a million guys!"
5-star Trustpilot review - Ada"My experience has been excellent! The customer service has been great and the agents are friendly. Angie has been extremely helpful. Dr. Greenās responses have been prompt and professional. So far, I have had great results."
5-star Trustpilot review - Felicia Mills"Thank you Nextmed you have the greatest team members ever Luisa your representative went above the job she has to get my medication she is knowledgeable and prompt on how to get the job done !!! She also followed up called me back afterwards to make sure I was okay she is amazing and so is Nextmed all your representatives are kind and efficient thank you all kind regards š Nancy Rivera"
5-star Trustpilot review - Nancy Rivera"My experience with NextMed so far has been wonderful. Lyka C. was very helpful and professional! She handled my appointment and prescription concerns at my pharmacy within the day. She followed up as she promised and kept me posted with calls and text! Fair pricing and excellent customer service. The provider I see is very nice and easy to talk to. She makes the appointments very comfortable and I leave feeling better."
5-star Trustpilot review - Tammy"NextMed has been excellent so far... I am very impressed with the the customer support/ service & the effort and efficiency with which they respond to any need or query I may have! I want to mention and thank Ariane š for such great help and her patience & understanding ! She is very knowledgeable ! I look forward to getting professional, committed care and to continue working with the NextMed team š. Many Thanks!"
5-star Trustpilot review - quannah mccord"Great service on both the medical side from my doctor and on the customer support side from Joshua C. I received prompt responses to all of my questions and to my requests for help when needed. I highly recommend this group for your telemedicine healthcare needs."
5-star Trustpilot review - Jeanne Gunnels"Seamless onboarding, evaluation and approval with insurance company. Dr.Botoni is responsive and addresses all questions thoroughly. Rena provides superior customer support and active follow up. Iāve had great results with Mounjaro - started 2.5 on January 11th. As of May 1, I am on 12.5mg and I am down 30 pounds and my A1C is now 6 (was 8.1)"
5-star Trustpilot review - David J"Every email I sent I get response right away. I can't thank the entire team enough. I had great experience with Gyro. He made several phone calls to me to make sure I'm happy with the service. He provided help from changing pharmacy, to follow up with the new pharmacy, he helped me answer questions I had regarding my program. The entire team at Next Medical is been nothing but professional. They make me feel like a spacial client every time I have a question. My doctor is awesome too. He responds to my questions right away. Im so grateful for my sister who recommended Next Med. A+"
5-star Trustpilot review - Mardig Nalbandian"Hi, I have been with Next Med for a wile and I never had such a great, awesome experience in my life! They are great in responding your questions in like a minutes, very professional costumer service, great doctors, Amy Dougherty she is great! I highly recommend Next Medical!"
5-star Trustpilot review - Francini"Dr. Lydia Travnik was my physician, and I was impressed with her knowledge and understanding of my medical concerns. She was attentive, patient, and not at all dismissive of my questions or concerns. Also, they provide excellent customer service. JM has gone above and beyond to make sure I had a positive experience, addressing any issues I had and following up with me to ensure that everything was resolved to my satisfaction. Overall, I would highly recommend this service to anyone looking for convenient, reliable care."
5-star Trustpilot review - D Ive Dz"I had and still having a awesome experience with them. From the beginning they have been helping me, answering all my questions right away, no delays at all! Iām very satisfied with the fabulous job and how easy it is to work with all of them. āPrincess ā has been helping me a lot, all my prescriptions are always ready to be picked up at my pharmacy! Never had such a great experience with this costumer service! Five stars āļø for them! Iām so thankful that I choose them!"
5-star Trustpilot review - Francini"My experience with NextMed has been wonderful. Everyone with customer service is very polite, answers promptly and always very helpful. The providers are very knowledgable, familiar with my medical history, answer all my questions and truly seem to care about my safety and success with the program. Finding NextMed has been an answer to a prayer and has been a very positive experience. I have already recommended it to friends struggling with their weight like me."
5-star Trustpilot review - Melissa"I love Next Med everyone has been very helpful. JM great customer service and prompt. Dr Riley Greene always gets my prescription promptly refilled. I have lost 30 pounds so far and am very pleased with the experience!! My experience with NextMed has been excellent!! I feel so much better!! Iāve become so more active! Iām am elated!!!!"
5-star Trustpilot review - bonnie huss"Excellent customer service, always respond immediately and send detailed messages on any questions (as well as calls and texts!) Specifically Dr. Bottoni and JM have ensured I have detailed instructions and shooort. For a SMALL FRACTION of the cost of semaglutide from my standard doctor Iāve been on the medication for 6 weeks and lost 20lbs. Canāt wait to continue my amazing progress thanks to next med!"
5-star Trustpilot review - Mae"I joined the weight loss program at the end of February, 2023. I have lost 40 lbs. and am extremely satisfied with the care I have received from the doctors. They have proven to be very knowledgeable, personable and helpful. The customer service representatives have been polite and willing to go above and beyond when a customer needs assistance. I would absolutely recommend this company and their weight loss program."
5-star Trustpilot review - Dawn D."Ms. Moeisha was very kind and informative while I determined if this was the right plan for me. And it is! I'm looking forward to the program, knowing it will be the last!"
5-star Trustpilot review - Helena"I am so happy that I signed up with NextMed! Joshua was able to get an approval from my insurance company for my medication in 4 short days, all while keeping me in the loop. I highly recommend this company!"
5-star Trustpilot review - Rhonda"I have been with this company for at least 6 months. They have been monumental in assisting me in my weight loss journey. I have lost 35 pounds with their help in navigating my journey with Mounjaro. I have tried everything you can imagine to lose weight, and when I tell you this drug and company have been a miracle for me, you can't even imagine! Dr Riley Green has been following me in my journey. He is very responsive, and it literally takes 2 minutes to request my refill. He is super responsive, and I usually have my refill the same day. Rena is good about texting the next day to make sure I have my refill. I would highly recommend this company!"
5-star Trustpilot review - Bridget Butler"Hi, I have been with Next Med for a wile and I never had such a great, awesome experience in my life! They are great in responding your questions in like a minutes, very professional costumer service, great doctors, Amy Dougherty she is great! I highly recommend Next Medical!"
5-star Trustpilot review - Francini"Dr. Lydia Travnik was my physician, and I was impressed with her knowledge and understanding of my medical concerns. She was attentive, patient, and not at all dismissive of my questions or concerns. Also, they provide excellent customer service. JM has gone above and beyond to make sure I had a positive experience, addressing any issues I had and following up with me to ensure that everything was resolved to my satisfaction. Overall, I would highly recommend this service to anyone looking for convenient, reliable care."
5-star Trustpilot review - D Ive Dz"I had and still having a awesome experience with them. From the beginning they have been helping me, answering all my questions right away, no delays at all! Iām very satisfied with the fabulous job and how easy it is to work with all of them. āPrincess ā has been helping me a lot, all my prescriptions are always ready to be picked up at my pharmacy! Never had such a great experience with this costumer service! Five stars āļø for them! Iām so thankful that I choose them!"
5-star Trustpilot review - Francini"My experience with NextMed has been wonderful. Everyone with customer service is very polite, answers promptly and always very helpful. The providers are very knowledgable, familiar with my medical history, answer all my questions and truly seem to care about my safety and success with the program. Finding NextMed has been an answer to a prayer and has been a very positive experience. I have already recommended it to friends struggling with their weight like me."
5-star Trustpilot review - Melissa"I love Next Med everyone has been very helpful. JM great customer service and prompt. Dr Riley Greene always gets my prescription promptly refilled. I have lost 30 pounds so far and am very pleased with the experience!! My experience with NextMed has been excellent!! I feel so much better!! Iāve become so more active! Iām am elated!!!!"
5-star Trustpilot review - bonnie huss"Excellent customer service, always respond immediately and send detailed messages on any questions (as well as calls and texts!) Specifically Dr. Bottoni and JM have ensured I have detailed instructions and shooort. For a SMALL FRACTION of the cost of semaglutide from my standard doctor Iāve been on the medication for 6 weeks and lost 20lbs. Canāt wait to continue my amazing progress thanks to next med!"
5-star Trustpilot review - Mae"I joined the weight loss program at the end of February, 2023. I have lost 40 lbs. and am extremely satisfied with the care I have received from the doctors. They have proven to be very knowledgeable, personable and helpful. The customer service representatives have been polite and willing to go above and beyond when a customer needs assistance. I would absolutely recommend this company and their weight loss program."
5-star Trustpilot review - Dawn D."Ms. Moeisha was very kind and informative while I determined if this was the right plan for me. And it is! I'm looking forward to the program, knowing it will be the last!"
5-star Trustpilot review - Helena"I am so happy that I signed up with NextMed! Joshua was able to get an approval from my insurance company for my medication in 4 short days, all while keeping me in the loop. I highly recommend this company!"
5-star Trustpilot review - Rhonda"I have been with this company for at least 6 months. They have been monumental in assisting me in my weight loss journey. I have lost 35 pounds with their help in navigating my journey with Mounjaro. I have tried everything you can imagine to lose weight, and when I tell you this drug and company have been a miracle for me, you can't even imagine! Dr Riley Green has been following me in my journey. He is very responsive, and it literally takes 2 minutes to request my refill. He is super responsive, and I usually have my refill the same day. Rena is good about texting the next day to make sure I have my refill. I would highly recommend this company!"
5-star Trustpilot review - Bridget Butler"AMAZING customer support. Theyāre great- dedicated, polite, prompt, and pleasant to work with. The best customer service Iāve worked with in ages. With a prescription that has to be renewed every month, there are always going to be some hassles, but Iāve never been āout of the loopā since Iāve used JNM. The ladies and men that work for this company are top-notch and itās reflected in their attention to detail and how enthusiastic they are when helping customers. Iām glad that I use them and wouldnāt want to use anyone else."
5-star Trustpilot review - Cassie"They are super easy to work with. Very helpful. The shots work great. I have lost 30 pounds and I am not hungry. I recommend them and the shot."
5-star Trustpilot review - Michelle Voss"NextMed has been extremely easy to work with! This is everything I have been looking for for a long time. Fair pricing and excellent customer service. The provider is very nice and easy to talk to (I am usually very uncomfortable in these situations)- she made me feel very comfortable. I had to call into customer service today, and I spoke with Ariane who was also very kind and professional and was able to resolve my concerns immediately and even called back to follow up and make sure I was all set. Looking forward to progressing in my Weightloss journey with NextMed and team!"
5-star Trustpilot review - jrussom"I called with a question concerning nextmed assistance. I was blessed enough to speak with a very fine gentleman, Jomari! He was not only knowledgeable but extremely kind n helpful. Thank you for making my customer service experience pleasurable. I also interacted with Rena today and she was persistent to help me which is a rare find! She continued to work at satisfying my request when I didnāt even know she was doing so. What a lovely lady. This company goes above n beyond for their clients. Thank you again!! Faith Sunshine"
5-star Trustpilot review - Faithsunshine"The person I was talking to on the phone was very polite and kind! He was super helpful, and went out of his way to help schedule an appointment for me! I also had an issue and called the help number when I needed to switch locations for my lab work, and the lady on the phone was very kind and also very helpful! These employees really know what they are doing, and NextMed should be very proud to have them! Thank you!"
5-star Trustpilot review - customer"Great experience! Very supportive customer service! Doctors are always focused on your wellbeing l. I would recommend next med to anyone! Shout out to Cristy and Zen customer service agents!"
5-star Trustpilot review - Alan"What made my experience great was the support Christian C gave me. Every step of the way he was very helpful."
5-star Trustpilot review - Jr"I signed up for Next Med and within 10 days had my Ozempic prescription. It was easy, efficient, and professional. The customer service (John P) was great."
5-star Trustpilot review - Anne Allen"I have been working with a customer service representative Jerald. He has been very helpful in resolving my problem with my medicatio He is outstanding and follows up on everything. A real pleasure to work with."
5-star Trustpilot review - Louise Theall"Over the last 5 months, I lost 110 lbs going from 285 to 175. This was largely due to the support from the Nextmed team along with intermittent fasting. On top of that, they are a pleasure to work with and their website is getting more intuitive and easier to fill my prescriptions. To compliment this the customer Service team including JM and Dr Riley Greene are responsive when I have questions and provided great guidance. If you are having challenges losing weight, the Nextmed team can find a program that works for you"
5-star Trustpilot review - Matthew"AMAZING customer support. Theyāre great- dedicated, polite, prompt, and pleasant to work with. The best customer service Iāve worked with in ages. With a prescription that has to be renewed every month, there are always going to be some hassles, but Iāve never been āout of the loopā since Iāve used JNM. The ladies and men that work for this company are top-notch and itās reflected in their attention to detail and how enthusiastic they are when helping customers. Iām glad that I use them and wouldnāt want to use anyone else."
5-star Trustpilot review - Cassie"They are super easy to work with. Very helpful. The shots work great. I have lost 30 pounds and I am not hungry. I recommend them and the shot."
5-star Trustpilot review - Michelle Voss"NextMed has been extremely easy to work with! This is everything I have been looking for for a long time. Fair pricing and excellent customer service. The provider is very nice and easy to talk to (I am usually very uncomfortable in these situations)- she made me feel very comfortable. I had to call into customer service today, and I spoke with Ariane who was also very kind and professional and was able to resolve my concerns immediately and even called back to follow up and make sure I was all set. Looking forward to progressing in my Weightloss journey with NextMed and team!"
5-star Trustpilot review - jrussom"I called with a question concerning nextmed assistance. I was blessed enough to speak with a very fine gentleman, Jomari! He was not only knowledgeable but extremely kind n helpful. Thank you for making my customer service experience pleasurable. I also interacted with Rena today and she was persistent to help me which is a rare find! She continued to work at satisfying my request when I didnāt even know she was doing so. What a lovely lady. This company goes above n beyond for their clients. Thank you again!! Faith Sunshine"
5-star Trustpilot review - Faithsunshine"The person I was talking to on the phone was very polite and kind! He was super helpful, and went out of his way to help schedule an appointment for me! I also had an issue and called the help number when I needed to switch locations for my lab work, and the lady on the phone was very kind and also very helpful! These employees really know what they are doing, and NextMed should be very proud to have them! Thank you!"
5-star Trustpilot review - customer"Great experience! Very supportive customer service! Doctors are always focused on your wellbeing l. I would recommend next med to anyone! Shout out to Cristy and Zen customer service agents!"
5-star Trustpilot review - Alan"What made my experience great was the support Christian C gave me. Every step of the way he was very helpful."
5-star Trustpilot review - Jr"I signed up for Next Med and within 10 days had my Ozempic prescription. It was easy, efficient, and professional. The customer service (John P) was great."
5-star Trustpilot review - Anne Allen"I have been working with a customer service representative Jerald. He has been very helpful in resolving my problem with my medicatio He is outstanding and follows up on everything. A real pleasure to work with."
5-star Trustpilot review - Louise Theall"Over the last 5 months, I lost 110 lbs going from 285 to 175. This was largely due to the support from the Nextmed team along with intermittent fasting. On top of that, they are a pleasure to work with and their website is getting more intuitive and easier to fill my prescriptions. To compliment this the customer Service team including JM and Dr Riley Greene are responsive when I have questions and provided great guidance. If you are having challenges losing weight, the Nextmed team can find a program that works for you"
5-star Trustpilot review - Matthew"Patrick, one of the Supervisors really gives outstanding customer service and you can genuinely feel that he cares and has your best interest at heart. From promptness to kindness, he cares about your health and that youāre pleased with your service. His agent team at NextMedical are also wonderful and they have an innate desire to assure all your needs are being met. I fully trust them and their team, I always have felt like I was treated like a VIP and they are always like that to everyone. Everyone goes out of their way. I canāt say enough about them and all the help they have shown to me. I highly recommend them! Iām so glad I have chosen you to carefully watch over my healthcare concerns - I feel so gifted to have found you. Again; thank you so much Patrick, your simply the best and I am so grateful!!!"
5-star Trustpilot review - D.E. Sabot"This company is very responsive to all of your questions. They have provided excellent customer service throughout my entire experience. They are very reputable and professional. They made me feel comfortable and confident getting medical advice and medication online. The customer service rep, Mollie, was very helpful in providing all of the information I requested."
5-star Trustpilot review - EA"Thank you NextMed! You all are amazing. Iāve been with NextMed for a little over 5 months and have lost 50 lbsš The staff is very friendly and responsive to all emails and calls. My insurance quit covering Mounjaro after the first 5 months of being on the medication. Dr. Kelli White was able to quickly and smoothly switch me over to the Compound version of Mounjaro. I couldnāt be more please with the service I have received from NextMed. Amy Donahue, Louisiana"
5-star Trustpilot review - Amy Donahue"Rena at Next Med is amazing- she is super responsive and has helped me navigate thru the first appt with ease! I am very impressed with tge online Do tie visit- super easy and comfortable- look forward to seeing my results!"
5-star Trustpilot review - Barbara Fleming"WOW!! This is the third time I have had excellent service. Hazel was amazing and very professional. She actually text me so schedule phone appointment and then checked again before she called. She is very efficient and I couldn't be happier!"
5-star Trustpilot review - Barbara"Louis at client/ customer service at Nextmed support, responded very quickly and put me on a brief hold in order to assess the information that I gave him. He was able to contact the appropriate party and get a quick response as to what I was in need of. My problem was resolved quickly and within 10 minutes I had an answer. I highly recommend Nextmed for quality and customer support. Thank you!"
5-star Trustpilot review - Ilyssa Oghlian"New customer and my experience has been awesome with every one I spoke to or emailed. Fast reliable service. Adriane has been most helpful with details and instructions, which made my day easier. Thanks much!"
5-star Trustpilot review - Michele"John P was extremely helpful and knowledgable. He responded to my email immediately when I had questions about my medication refill. You guys were also able to get my prior authorization with my insurance in less than 24 hours. The old company I was using took 3 weeks, all to tell me I was denied. You guys have been a life saver!! Thank you so so much."
5-star Trustpilot review - Mindi M"Having a wonderful experience with Next Med. Dr Palumbo is always willing and available to answer my questions quickly. Customer service (Rena) check ins are very helpful and I feel supported through my weight loss journey. Already lost 42 lbs and feeling great. Thanks Next Med!!!"
5-star Trustpilot review - D.A."Thomas Bottoni is an amazing physician! I am so grateful that I found Nextmed.com. They were able to get me in for my blood work and then within a couple of days I was able to pick up my medication from the pharmacy of my choice. They have someone available 24/7 to help and assist with any questions I have and the doctor responds to all of my requests and Rx refill requests sooner than any doctor ever has! I strongly recommend Nextmed to all!"
5-star Trustpilot review - Vanessa Ott"Patrick, one of the Supervisors really gives outstanding customer service and you can genuinely feel that he cares and has your best interest at heart. From promptness to kindness, he cares about your health and that youāre pleased with your service. His agent team at NextMedical are also wonderful and they have an innate desire to assure all your needs are being met. I fully trust them and their team, I always have felt like I was treated like a VIP and they are always like that to everyone. Everyone goes out of their way. I canāt say enough about them and all the help they have shown to me. I highly recommend them! Iām so glad I have chosen you to carefully watch over my healthcare concerns - I feel so gifted to have found you. Again; thank you so much Patrick, your simply the best and I am so grateful!!!"
5-star Trustpilot review - D.E. Sabot"This company is very responsive to all of your questions. They have provided excellent customer service throughout my entire experience. They are very reputable and professional. They made me feel comfortable and confident getting medical advice and medication online. The customer service rep, Mollie, was very helpful in providing all of the information I requested."
5-star Trustpilot review - EA"Thank you NextMed! You all are amazing. Iāve been with NextMed for a little over 5 months and have lost 50 lbsš The staff is very friendly and responsive to all emails and calls. My insurance quit covering Mounjaro after the first 5 months of being on the medication. Dr. Kelli White was able to quickly and smoothly switch me over to the Compound version of Mounjaro. I couldnāt be more please with the service I have received from NextMed. Amy Donahue, Louisiana"
5-star Trustpilot review - Amy Donahue"Rena at Next Med is amazing- she is super responsive and has helped me navigate thru the first appt with ease! I am very impressed with tge online Do tie visit- super easy and comfortable- look forward to seeing my results!"
5-star Trustpilot review - Barbara Fleming"WOW!! This is the third time I have had excellent service. Hazel was amazing and very professional. She actually text me so schedule phone appointment and then checked again before she called. She is very efficient and I couldn't be happier!"
5-star Trustpilot review - Barbara"Louis at client/ customer service at Nextmed support, responded very quickly and put me on a brief hold in order to assess the information that I gave him. He was able to contact the appropriate party and get a quick response as to what I was in need of. My problem was resolved quickly and within 10 minutes I had an answer. I highly recommend Nextmed for quality and customer support. Thank you!"
5-star Trustpilot review - Ilyssa Oghlian"New customer and my experience has been awesome with every one I spoke to or emailed. Fast reliable service. Adriane has been most helpful with details and instructions, which made my day easier. Thanks much!"
5-star Trustpilot review - Michele"John P was extremely helpful and knowledgable. He responded to my email immediately when I had questions about my medication refill. You guys were also able to get my prior authorization with my insurance in less than 24 hours. The old company I was using took 3 weeks, all to tell me I was denied. You guys have been a life saver!! Thank you so so much."
5-star Trustpilot review - Mindi M"Having a wonderful experience with Next Med. Dr Palumbo is always willing and available to answer my questions quickly. Customer service (Rena) check ins are very helpful and I feel supported through my weight loss journey. Already lost 42 lbs and feeling great. Thanks Next Med!!!"
5-star Trustpilot review - D.A."Thomas Bottoni is an amazing physician! I am so grateful that I found Nextmed.com. They were able to get me in for my blood work and then within a couple of days I was able to pick up my medication from the pharmacy of my choice. They have someone available 24/7 to help and assist with any questions I have and the doctor responds to all of my requests and Rx refill requests sooner than any doctor ever has! I strongly recommend Nextmed to all!"
5-star Trustpilot review - Vanessa Ott"Iāve had a great experience so far. I always get super fast response via email. Great customer service and helpful staff. The customer service is also accommodating. Very happy so far"
5-star Trustpilot review - Allison"Iāve had a few occasions to reach out to next med since I started the program and they have been super responsive, great problem solvers, the doctors are excellent and the customer service reps are very knowledgeable and helpful. Iām so glad I found next med for my weight loss journey!"
5-star Trustpilot review - Suzanne Brafman"Doing anything online these days creates some anxiety if the thing/service/person will be worth it. Imagine trying to connect with a health care provider!?! I signed up nervously for NextMed and clicked submit. Everything after that has been a dream. They delivered effortlessly on care, professionalism and great personality. Any question I asked was answered and even things I didnāt think to ask. The few times I reached out to Support (things I forgot or messed up) I rarely waited more than 5 minutes to be connected to a rep and they all were amazing. Hey Mollie!! Highly recommend NextMed to anyone looking to get some amazing and personalized real-time online care."
5-star Trustpilot review - DJ Major"I've been a customer for 5 months and have had a great experience! I recieve my medication and refills on-time and have achieved pretty steady results so far. Support has been excellent, Miellette went above and beyond to help with a medication change and approval after my insurance changed. I look forward to my future progress!"
5-star Trustpilot review - customer"JM was fantastic. I am very impressed with JMās professionalism. The follow thru was great. I just joined and so far this has been a great experience. Dr. Korn was amazing and you truly feel like everyone cares. I highly recommend."
5-star Trustpilot review - Bryan Mamon"I have always received great customer service. The staff responds promptly and has gone over and above to make sure my prescription gets filled. I highly recommend using NextMed. I would like to give all the staff a shoutout and to Jeannine for calling my pharmacy directly just to confirm that they received my prescription & did this over the weekend!. Thank you all and know that it doesnāt go unnoticed."
5-star Trustpilot review - Marissa Miller"As I begin my weight loss journey with nextmed everything asbeen great so far. I have had the pleasure of my rent visit with Great Perry. He is very knowledgeable and informative and explained everything completely. Everyone is very helpful and professional. Leslie G is is very helpful and accommodating. Iām very excited to get started on this journey and will keep everyone updated on my success. Thank you for making this an easy process."
5-star Trustpilot review - Sarah W"Next Med has been very helpful with my weight loss journey. Itās very easy to get refills and feedback from the professional staff and the customer service is amazing! Customer service representative, JM is so great and prompt in helping you with any questions or anything you need. Sheās great ! I definitely recommend."
5-star Trustpilot review - Alexys M"This company has been great so far. I signed up, got my lab work orders the next day. Completed my labs and had results and a prescription in less than 24 hours. I had some questions about an extra lab panel I purchased and about the cost of meds since I am self pay so i call customer service and Gurlee was extremely kind, helpful, and quickly resolved my issue. This was so much easier and cheaper than waiting for months and paying a higher fee, plus traveling to see a primary care doctor. Very satisfied with their service."
5-star Trustpilot review - Katherine B."Customer service is on top of it! Aya is super helpful answered all my emails very fast. And when I called she was the one to assist me as well! She helped me with uploading my documents, setting an appointments and answered all my question. Thank you Aya!!"
5-star Trustpilot review - Belen Valencia"Iāve had a great experience so far. I always get super fast response via email. Great customer service and helpful staff. The customer service is also accommodating. Very happy so far"
5-star Trustpilot review - Allison"Iāve had a few occasions to reach out to next med since I started the program and they have been super responsive, great problem solvers, the doctors are excellent and the customer service reps are very knowledgeable and helpful. Iām so glad I found next med for my weight loss journey!"
5-star Trustpilot review - Suzanne Brafman"Doing anything online these days creates some anxiety if the thing/service/person will be worth it. Imagine trying to connect with a health care provider!?! I signed up nervously for NextMed and clicked submit. Everything after that has been a dream. They delivered effortlessly on care, professionalism and great personality. Any question I asked was answered and even things I didnāt think to ask. The few times I reached out to Support (things I forgot or messed up) I rarely waited more than 5 minutes to be connected to a rep and they all were amazing. Hey Mollie!! Highly recommend NextMed to anyone looking to get some amazing and personalized real-time online care."
5-star Trustpilot review - DJ Major"I've been a customer for 5 months and have had a great experience! I recieve my medication and refills on-time and have achieved pretty steady results so far. Support has been excellent, Miellette went above and beyond to help with a medication change and approval after my insurance changed. I look forward to my future progress!"
5-star Trustpilot review - customer"JM was fantastic. I am very impressed with JMās professionalism. The follow thru was great. I just joined and so far this has been a great experience. Dr. Korn was amazing and you truly feel like everyone cares. I highly recommend."
5-star Trustpilot review - Bryan Mamon"I have always received great customer service. The staff responds promptly and has gone over and above to make sure my prescription gets filled. I highly recommend using NextMed. I would like to give all the staff a shoutout and to Jeannine for calling my pharmacy directly just to confirm that they received my prescription & did this over the weekend!. Thank you all and know that it doesnāt go unnoticed."
5-star Trustpilot review - Marissa Miller"As I begin my weight loss journey with nextmed everything asbeen great so far. I have had the pleasure of my rent visit with Great Perry. He is very knowledgeable and informative and explained everything completely. Everyone is very helpful and professional. Leslie G is is very helpful and accommodating. Iām very excited to get started on this journey and will keep everyone updated on my success. Thank you for making this an easy process."
5-star Trustpilot review - Sarah W"Next Med has been very helpful with my weight loss journey. Itās very easy to get refills and feedback from the professional staff and the customer service is amazing! Customer service representative, JM is so great and prompt in helping you with any questions or anything you need. Sheās great ! I definitely recommend."
5-star Trustpilot review - Alexys M"This company has been great so far. I signed up, got my lab work orders the next day. Completed my labs and had results and a prescription in less than 24 hours. I had some questions about an extra lab panel I purchased and about the cost of meds since I am self pay so i call customer service and Gurlee was extremely kind, helpful, and quickly resolved my issue. This was so much easier and cheaper than waiting for months and paying a higher fee, plus traveling to see a primary care doctor. Very satisfied with their service."
5-star Trustpilot review - Katherine B."Customer service is on top of it! Aya is super helpful answered all my emails very fast. And when I called she was the one to assist me as well! She helped me with uploading my documents, setting an appointments and answered all my question. Thank you Aya!!"
5-star Trustpilot review - Belen Valencia"NextMed is a great resource for anyone needing assistance with weight loss. The doctors are very responsive and thorough and their customer service is excellent. I spoke with Hazel and she was kind, helpful, and able to assist when I thought there werenāt any more options available to me. A+ customer service."
5-star Trustpilot review - Jen"I have been with NextMed now for 10 months and have received only the most exemplary service on a continuous basis. Most recently, I was helped by JM who helped me refill my prescription in a timely manner and helped me decide whether to stay on the same dosage or increase when I was undecided and I trusted her recommendation. She was available to speak with me and didnāt try to stop getting in touch with me until my needs were taken care of. NextMed really cares about their patients and is an incredible service with excellent customer care."
5-star Trustpilot review - Tamara Keilis"So far so good, got my medication, everything is very timely. Quick responses back, friendly customer service and very helpful! Girlie helped me, she was very nice!"
5-star Trustpilot review - Cortnie Wadsworth"NextMed is truely amazing! Mollie has been such a great help with answering all of my questions! I would recommend NextMed 100% to anyone!"
5-star Trustpilot review - Nikki Buttram"Next Medical always provides fast, first-rate service. They process inquiries quickly and are always very kind. Diane D. in particular answered my questions almost instantly and helped process a refill so there are no gaps in service. I highly recommend them."
5-star Trustpilot review - Parker E"excellent experience. The lady who took my call and helped me make an appointment was very accomodating and very pleasant and helpful. The technician who came to collect the sample, called as soon as he reached and was very polite and efficient. He called me as soon as he saw my rapid test and advised me to await the official results on the portal. Highly recommended."
5-star Trustpilot review - Chhavi K Patwardhan"The company is professional in all aspects, being a retired pharmacist I know the health field well. I have had only great experiences especially dealing with Rena who is so knowledgeable and helpful."
5-star Trustpilot review - Thomas Allegra"I recently reached out to refill a prescription with next medical and was connected with customer service rep JM. JM reached out via text to confirm a time to call and we were able to connect quickly to resolve my request. JM was incredibly polite and fast at filling my request, and I would highly recommend next medical based on this experience."
5-star Trustpilot review - Aves"Such a great experience. Trina was there every step of the way, and got it done with my insurance company to get my the liwedt price pissible for my medication, which is $3. I would high recommend Next Med and be so lucky like I was to get Trina. I am so looking forward to my weightloss journey. š"
5-star Trustpilot review - Jennifer Keatley"Happy with my decision to go with Nextmed. Setup was streamlined, after answering all the questions. The doctor is available and quick to respond to any concerns. Customer service is fast and very responsive, working with insurance, finding the best pharmacy, following up on progress and scheduling refills. Couldnāt be happier with my consistent gradual weight loss and all overall better health!!"
5-star Trustpilot review - Robin Laatz"NextMed is a great resource for anyone needing assistance with weight loss. The doctors are very responsive and thorough and their customer service is excellent. I spoke with Hazel and she was kind, helpful, and able to assist when I thought there werenāt any more options available to me. A+ customer service."
5-star Trustpilot review - Jen"I have been with NextMed now for 10 months and have received only the most exemplary service on a continuous basis. Most recently, I was helped by JM who helped me refill my prescription in a timely manner and helped me decide whether to stay on the same dosage or increase when I was undecided and I trusted her recommendation. She was available to speak with me and didnāt try to stop getting in touch with me until my needs were taken care of. NextMed really cares about their patients and is an incredible service with excellent customer care."
5-star Trustpilot review - Tamara Keilis"So far so good, got my medication, everything is very timely. Quick responses back, friendly customer service and very helpful! Girlie helped me, she was very nice!"
5-star Trustpilot review - Cortnie Wadsworth"NextMed is truely amazing! Mollie has been such a great help with answering all of my questions! I would recommend NextMed 100% to anyone!"
5-star Trustpilot review - Nikki Buttram"Next Medical always provides fast, first-rate service. They process inquiries quickly and are always very kind. Diane D. in particular answered my questions almost instantly and helped process a refill so there are no gaps in service. I highly recommend them."
5-star Trustpilot review - Parker E"excellent experience. The lady who took my call and helped me make an appointment was very accomodating and very pleasant and helpful. The technician who came to collect the sample, called as soon as he reached and was very polite and efficient. He called me as soon as he saw my rapid test and advised me to await the official results on the portal. Highly recommended."
5-star Trustpilot review - Chhavi K Patwardhan"The company is professional in all aspects, being a retired pharmacist I know the health field well. I have had only great experiences especially dealing with Rena who is so knowledgeable and helpful."
5-star Trustpilot review - Thomas Allegra"I recently reached out to refill a prescription with next medical and was connected with customer service rep JM. JM reached out via text to confirm a time to call and we were able to connect quickly to resolve my request. JM was incredibly polite and fast at filling my request, and I would highly recommend next medical based on this experience."
5-star Trustpilot review - Aves"Such a great experience. Trina was there every step of the way, and got it done with my insurance company to get my the liwedt price pissible for my medication, which is $3. I would high recommend Next Med and be so lucky like I was to get Trina. I am so looking forward to my weightloss journey. š"
5-star Trustpilot review - Jennifer Keatley"Happy with my decision to go with Nextmed. Setup was streamlined, after answering all the questions. The doctor is available and quick to respond to any concerns. Customer service is fast and very responsive, working with insurance, finding the best pharmacy, following up on progress and scheduling refills. Couldnāt be happier with my consistent gradual weight loss and all overall better health!!"
5-star Trustpilot review - Robin Laatz"Jeannine answered all of my questions and dealt with all of my anxiety perfectly! Overall the process was so easy and fast, I would definitely recommend this company to anyone!"
5-star Trustpilot review - lyndsee"NextMed helped me reach my weight loss goals! I lost a total of 80 lbs in one year with the help of their services. Not only did they get me access to the program but they were quick to respond to any questions I had. Communication was easy and they took care of everything. I would 100% recommend NextMed to anyone!"
5-star Trustpilot review - Customer"Straight forward and easy to read questionnaires, easy to follow portal instructions. Fast response on the pre-authorization. Speedy turn around times on all my questions (less than 24h). Knowledgeable medical staff. My administrative support contact, Rena V., has been a great resource. I had one little hiccup and she was there to help me through it. Great experience."
5-star Trustpilot review - KLT"Hazel provided me with excellent customer service! She was very prompt at responding to my questions and thoroughly explained the process to me and what to expect and I appreciate your help and customer service support very much. I am so excited to get started with NextMed and look forward to seeing positive weight loss results! Thank you Hazel!"
5-star Trustpilot review - Lindsey Galarza"Dr. SOOFIAN was amazing, attentive, knowledgeable and supportive. Rena is my personal customer service rep and she is so helpful and follows up accordingly and makes sure your making your appointments, reminding you of labs and your voice to your provider between visits."
5-star Trustpilot review - Kara Berryann"Just started my 8th week with Next Med. The communication by email with customer support and the with the Doctors via the secure Portal have been super easy. The prescriptions have been called in super quick! Dr. Jeffery Walker took the time to personally text me to check in on my RX status. Stellar service! I highly recommend this company!"
5-star Trustpilot review - Staci Walters"NextMed has been wonderful over the last several months helping me with my weight loss and health struggles. They are very responsive and helpful when I have questions or need refills. Ariane recently helped me update my prescription and coordinated information with the doctor. She was friendly and took care of things quickly."
5-star Trustpilot review - ErinM"The experience was great and fast. Whenever I had a question, I was able to email and get a reply very quickly. JM was kind and was very helpful."
5-star Trustpilot review - Cynthia āMickeyā Angel"Great service, and Iāve already lost over 20 pounds in about 4 months. The customer service is the best you could ask for. Super quick responses to my questions and refill requests (Rena is especially super helpful at responding to my requests). Iām very satisfied with my experience so far!"
5-star Trustpilot review - Parker E"JM @Nextmed has been extremely helpful and supportive through my process! Has responded to my concerns and questions in a timely manner. MJ is friendly and professional!"
5-star Trustpilot review - Debbie R"Jeannine answered all of my questions and dealt with all of my anxiety perfectly! Overall the process was so easy and fast, I would definitely recommend this company to anyone!"
5-star Trustpilot review - lyndsee"NextMed helped me reach my weight loss goals! I lost a total of 80 lbs in one year with the help of their services. Not only did they get me access to the program but they were quick to respond to any questions I had. Communication was easy and they took care of everything. I would 100% recommend NextMed to anyone!"
5-star Trustpilot review - Customer"Straight forward and easy to read questionnaires, easy to follow portal instructions. Fast response on the pre-authorization. Speedy turn around times on all my questions (less than 24h). Knowledgeable medical staff. My administrative support contact, Rena V., has been a great resource. I had one little hiccup and she was there to help me through it. Great experience."
5-star Trustpilot review - KLT"Hazel provided me with excellent customer service! She was very prompt at responding to my questions and thoroughly explained the process to me and what to expect and I appreciate your help and customer service support very much. I am so excited to get started with NextMed and look forward to seeing positive weight loss results! Thank you Hazel!"
5-star Trustpilot review - Lindsey Galarza"Dr. SOOFIAN was amazing, attentive, knowledgeable and supportive. Rena is my personal customer service rep and she is so helpful and follows up accordingly and makes sure your making your appointments, reminding you of labs and your voice to your provider between visits."
5-star Trustpilot review - Kara Berryann"Just started my 8th week with Next Med. The communication by email with customer support and the with the Doctors via the secure Portal have been super easy. The prescriptions have been called in super quick! Dr. Jeffery Walker took the time to personally text me to check in on my RX status. Stellar service! I highly recommend this company!"
5-star Trustpilot review - Staci Walters"NextMed has been wonderful over the last several months helping me with my weight loss and health struggles. They are very responsive and helpful when I have questions or need refills. Ariane recently helped me update my prescription and coordinated information with the doctor. She was friendly and took care of things quickly."
5-star Trustpilot review - ErinM"The experience was great and fast. Whenever I had a question, I was able to email and get a reply very quickly. JM was kind and was very helpful."
5-star Trustpilot review - Cynthia āMickeyā Angel"Great service, and Iāve already lost over 20 pounds in about 4 months. The customer service is the best you could ask for. Super quick responses to my questions and refill requests (Rena is especially super helpful at responding to my requests). Iām very satisfied with my experience so far!"
5-star Trustpilot review - Parker E"JM @Nextmed has been extremely helpful and supportive through my process! Has responded to my concerns and questions in a timely manner. MJ is friendly and professional!"
5-star Trustpilot review - Debbie R"I highly recommend Nextmed! process was seamless. I received lab work/results/ script within 24 hours. My assigned customer service agent, Lyra was immediately and consistently responsive to all of my concerns/questions throughout the process. Seamless process!"
5-star Trustpilot review - Kristin D"I signed up and within a couple of hours, a rep called to assist me in finding a nearby location to get my labs completed. The process to get approved with insurance took about 3 weeks. When I emailed to ask for a status, I received an answer the next business day. All very speedy. When I received my medication and had questions about refills, not only did I get an answer via email, but Lorie F. also called me to make sure everything was good on my end. Thanks, Lorie F. You're awesome!!"
5-star Trustpilot review - Stephanie H"Excellent communication great service I would definitely recommend NextMed!"
5-star Trustpilot review - Lynelle Richards"This review is for Joshua, who has been SO helpful to me two weeks in a row! After encountering numerous issues due to medication supply shortages, he reached out to me directly and was so helpful and pleasant. He didnāt stop working until my issue was resolved and my prescription was filled. He went above and beyond. I really appreciate his amazing customer service and it is thanks to representatives such as him that I would recommend NextMedical. He makes me feel like I am more than just a monthly fee and I really appreciate that. He is always extremely helpful and responsive ā thank you so much!"
5-star Trustpilot review - Tamara Keilis"Joined and received my medication in about a week as they waited for my insurance to approval authorization. The customer service agents that reply via email reply quickly and the customer service was great. Thank you John P for the excellent service and follow-up."
5-star Trustpilot review - Betsi"This company and their program has been fantastic! I have lost 16lbs to date! Dr. Marc Serota has been awesome. He always responds promptly to any questions I have and is very clear with instructions. JM on the customer service side is always on point and truly cares how everything is going with my plan. Overall simply a great great company to work with!!!"
5-star Trustpilot review - Greg Foster"Alec is THE BEST! He is on top of everything and I appreciate him so much. He is efficient, kind, thorough and explains things well. Very responsive, too. I'm a Registered Nurse, so I understand this field well and appreciate him very much. Give that man a raise!"
5-star Trustpilot review - customer"The customer service rep, Dustin, was amazing and quick to resolve my refill request and even gave me a follow up call to let me know that everything was complete. Highly recommend!"
5-star Trustpilot review - Jess"Inhad a great experience with nextmed. Chy was vert helpful and responisve to my comcerns and questions. I am waiting on my prescription now. I am very satisfied."
5-star Trustpilot review - Kathy Ando"Next Medical was instrumental in obtaining authorization from my insurance company, which I realize it that it isnāt an easy task. I received a call from Ariane and she was extremely helpful, pleasant and professional"
5-star Trustpilot review - Bernadette S."I highly recommend Nextmed! process was seamless. I received lab work/results/ script within 24 hours. My assigned customer service agent, Lyra was immediately and consistently responsive to all of my concerns/questions throughout the process. Seamless process!"
5-star Trustpilot review - Kristin D"I signed up and within a couple of hours, a rep called to assist me in finding a nearby location to get my labs completed. The process to get approved with insurance took about 3 weeks. When I emailed to ask for a status, I received an answer the next business day. All very speedy. When I received my medication and had questions about refills, not only did I get an answer via email, but Lorie F. also called me to make sure everything was good on my end. Thanks, Lorie F. You're awesome!!"
5-star Trustpilot review - Stephanie H"Excellent communication great service I would definitely recommend NextMed!"
5-star Trustpilot review - Lynelle Richards"This review is for Joshua, who has been SO helpful to me two weeks in a row! After encountering numerous issues due to medication supply shortages, he reached out to me directly and was so helpful and pleasant. He didnāt stop working until my issue was resolved and my prescription was filled. He went above and beyond. I really appreciate his amazing customer service and it is thanks to representatives such as him that I would recommend NextMedical. He makes me feel like I am more than just a monthly fee and I really appreciate that. He is always extremely helpful and responsive ā thank you so much!"
5-star Trustpilot review - Tamara Keilis"Joined and received my medication in about a week as they waited for my insurance to approval authorization. The customer service agents that reply via email reply quickly and the customer service was great. Thank you John P for the excellent service and follow-up."
5-star Trustpilot review - Betsi"This company and their program has been fantastic! I have lost 16lbs to date! Dr. Marc Serota has been awesome. He always responds promptly to any questions I have and is very clear with instructions. JM on the customer service side is always on point and truly cares how everything is going with my plan. Overall simply a great great company to work with!!!"
5-star Trustpilot review - Greg Foster"Alec is THE BEST! He is on top of everything and I appreciate him so much. He is efficient, kind, thorough and explains things well. Very responsive, too. I'm a Registered Nurse, so I understand this field well and appreciate him very much. Give that man a raise!"
5-star Trustpilot review - customer"The customer service rep, Dustin, was amazing and quick to resolve my refill request and even gave me a follow up call to let me know that everything was complete. Highly recommend!"
5-star Trustpilot review - Jess"Inhad a great experience with nextmed. Chy was vert helpful and responisve to my comcerns and questions. I am waiting on my prescription now. I am very satisfied."
5-star Trustpilot review - Kathy Ando"Next Medical was instrumental in obtaining authorization from my insurance company, which I realize it that it isnāt an easy task. I received a call from Ariane and she was extremely helpful, pleasant and professional"
5-star Trustpilot review - Bernadette S."The customer service at Next Medical is always outstanding and especially Klaire who helped me today. I received immediate response when I had to renew a prescription, and Klaire was wonderful and right there to help professionally and quickly thank you Clare and next medical."
5-star Trustpilot review - Ms. P MacCormack"My experience with NextMed has been truly exceptional. The customer service has been great since day one and Iāve never had to miss my medication, thanks to their attentiveness. Appointments are quick and easy to schedule over the phone if you ever have trouble scheduling online. Lastly, I can truly say that my results have been much better than my friends who have opted to go with other providers. I recommend NextMed to everyone I know."
5-star Trustpilot review - Mills"The team has been extremely helpful in answering all of my questions and assisting me in navigating through my testing and prior authorization. They have been available at all hours, with a quick and thorough response. JM called to walk me through everything and was an absolute pleasure. Highly recommended!"
5-star Trustpilot review - Abigail Sawyer"I have nothing but great things to say about NextMed. Dr. Greene and Dr. Palumbo are quick to answer any questions and prescribe the right weight loss medication needed in order for you to be successful on your weight loss journey. I have been off to a slow start but with monthly adjustments I'm sure that I will get the right dose amount needed from these doctors in order to get to my end goal. They are prompt, knowledgeable, respectful, and are extremely helpful in educating their clients. I receive my Ozempic medication as needed, my refills, and have no problem with insurance. NextMed is hassleless and great to work with."
5-star Trustpilot review - Christina Martinez"Jerald, a customer representative for the company, has been extremely helpful and kind in answering my questions. For example, they make sure my appointments are on time. They also make me aware about information on my prescriptions. Jerald has made me appreciate, and trust, customer representatives at this company. Their service is fast, mindful, and friendly. This company has my loyalty purely by how great their customer service is!"
5-star Trustpilot review - Bethany"GIBO was extremely helpful fast and professional."
5-star Trustpilot review - Laura Broomfield"Great service. This is my first time using their service and I am satisfied this far. Rena is awesome. She made this a positive experience for me. I was skeptical and nervous but she made this feels home and is knowledgeable about her job. Thank you"
5-star Trustpilot review - Nautalus Langi"We received such quick responses to our questions and great customer service. Everyone is always so friendly and knowledgeable, and willing to take the time to resolve our issues quickly. Thank you for the good service."
5-star Trustpilot review - Dawn Blewett"Every time I have contacted support I have received quick and great service. During my last contact to support regarding an appointment, Jam reached out quickly, was friendly, helpful, and was able to resolve my issue. Great customer service!"
5-star Trustpilot review - Laura"Hazel in customer service has given exceptional service with every call and interaction. She has been very helpful and supportive throughout the process."
5-star Trustpilot review - Christie Tincher"The customer service at Next Medical is always outstanding and especially Klaire who helped me today. I received immediate response when I had to renew a prescription, and Klaire was wonderful and right there to help professionally and quickly thank you Clare and next medical."
5-star Trustpilot review - Ms. P MacCormack"My experience with NextMed has been truly exceptional. The customer service has been great since day one and Iāve never had to miss my medication, thanks to their attentiveness. Appointments are quick and easy to schedule over the phone if you ever have trouble scheduling online. Lastly, I can truly say that my results have been much better than my friends who have opted to go with other providers. I recommend NextMed to everyone I know."
5-star Trustpilot review - Mills"The team has been extremely helpful in answering all of my questions and assisting me in navigating through my testing and prior authorization. They have been available at all hours, with a quick and thorough response. JM called to walk me through everything and was an absolute pleasure. Highly recommended!"
5-star Trustpilot review - Abigail Sawyer"I have nothing but great things to say about NextMed. Dr. Greene and Dr. Palumbo are quick to answer any questions and prescribe the right weight loss medication needed in order for you to be successful on your weight loss journey. I have been off to a slow start but with monthly adjustments I'm sure that I will get the right dose amount needed from these doctors in order to get to my end goal. They are prompt, knowledgeable, respectful, and are extremely helpful in educating their clients. I receive my Ozempic medication as needed, my refills, and have no problem with insurance. NextMed is hassleless and great to work with."
5-star Trustpilot review - Christina Martinez"Jerald, a customer representative for the company, has been extremely helpful and kind in answering my questions. For example, they make sure my appointments are on time. They also make me aware about information on my prescriptions. Jerald has made me appreciate, and trust, customer representatives at this company. Their service is fast, mindful, and friendly. This company has my loyalty purely by how great their customer service is!"
5-star Trustpilot review - Bethany"GIBO was extremely helpful fast and professional."
5-star Trustpilot review - Laura Broomfield"Great service. This is my first time using their service and I am satisfied this far. Rena is awesome. She made this a positive experience for me. I was skeptical and nervous but she made this feels home and is knowledgeable about her job. Thank you"
5-star Trustpilot review - Nautalus Langi"We received such quick responses to our questions and great customer service. Everyone is always so friendly and knowledgeable, and willing to take the time to resolve our issues quickly. Thank you for the good service."
5-star Trustpilot review - Dawn Blewett"Every time I have contacted support I have received quick and great service. During my last contact to support regarding an appointment, Jam reached out quickly, was friendly, helpful, and was able to resolve my issue. Great customer service!"
5-star Trustpilot review - Laura"Hazel in customer service has given exceptional service with every call and interaction. She has been very helpful and supportive throughout the process."
5-star Trustpilot review - Christie Tincher"Jeannine A. and Joanna M. were both incredibly helpful getting me my prescription and an updated pre-authorization for my insurance company. Between the two of them they were able to resolve my issue. The entire team helped me navigate over several days and all demonstrated great care and genuineness In helping me. My experience with NextMed has been wonderful and I highly recommend them. They are responsive, caring and helpful in all interactions. Thank you!!"
5-star Trustpilot review - Tara"Great customer service. Friendly staff. Dr Riley Greene is very responsive, and thorough. Highly recommend NextMed!"
5-star Trustpilot review - Kyle T"Gibo was wonderful and super helpful and kind. The response time was quick and so was the service!"
5-star Trustpilot review - Ljiljana"Since starting with NextMed in February. I have lost 20lbs. The company and doctors have been very helpful with any questions I have had. I highly recommend Dr. Joseph Palumbo and Dr Marc Serota. Thank you JM as well for all your assistance"
5-star Trustpilot review - Kerra Thompson"Best group of medical staff. They listen and address your needs very promptly and efficiently. I sent an email questioning my dosage. A few hours later I received a phone call from JM. She was very kind and understanding and addressed all my concerns. Definitely recommend this group for anyone who wants to battle weight loss. They make the process go so smooth and easy."
5-star Trustpilot review - DWarner"I got great service getting weight loss medication from Roxanne. I would recommend this service for those seeking weight loss medication covered by insurance."
5-star Trustpilot review - customer"Mollie was very helpful to get my questions answered and followed through to help me get my medication. Very friendly and professional! Thank you!"
5-star Trustpilot review - HHH Medical"Lyka was very kind and responsive. She followed up with my insurance company to get my prescription covered. She also called to update me on the status. Excellent customer support! š"
5-star Trustpilot review - Lucilia J."I have been a customer of NextMed since January, 2023. Having struggled with weight loss my whole life, I finally found a program that works! Having nearly 24/7 access to NextMed consultants, such as JOEL, who is happy to have a conversation late into the night. As a customer of NextMed I have lost 22 lbs. My sugar cravings have subsided, I can walk the dogs with greater ease, and feel generally healthier."
5-star Trustpilot review - Adam Rush"Great service from the 800 number and great follow up to make sure I got what I needed Rena and Mina were both awesome"
5-star Trustpilot review - customer"Jeannine A. and Joanna M. were both incredibly helpful getting me my prescription and an updated pre-authorization for my insurance company. Between the two of them they were able to resolve my issue. The entire team helped me navigate over several days and all demonstrated great care and genuineness In helping me. My experience with NextMed has been wonderful and I highly recommend them. They are responsive, caring and helpful in all interactions. Thank you!!"
5-star Trustpilot review - Tara"Great customer service. Friendly staff. Dr Riley Greene is very responsive, and thorough. Highly recommend NextMed!"
5-star Trustpilot review - Kyle T"Gibo was wonderful and super helpful and kind. The response time was quick and so was the service!"
5-star Trustpilot review - Ljiljana"Since starting with NextMed in February. I have lost 20lbs. The company and doctors have been very helpful with any questions I have had. I highly recommend Dr. Joseph Palumbo and Dr Marc Serota. Thank you JM as well for all your assistance"
5-star Trustpilot review - Kerra Thompson"Best group of medical staff. They listen and address your needs very promptly and efficiently. I sent an email questioning my dosage. A few hours later I received a phone call from JM. She was very kind and understanding and addressed all my concerns. Definitely recommend this group for anyone who wants to battle weight loss. They make the process go so smooth and easy."
5-star Trustpilot review - DWarner"I got great service getting weight loss medication from Roxanne. I would recommend this service for those seeking weight loss medication covered by insurance."
5-star Trustpilot review - customer"Mollie was very helpful to get my questions answered and followed through to help me get my medication. Very friendly and professional! Thank you!"
5-star Trustpilot review - HHH Medical"Lyka was very kind and responsive. She followed up with my insurance company to get my prescription covered. She also called to update me on the status. Excellent customer support! š"
5-star Trustpilot review - Lucilia J."I have been a customer of NextMed since January, 2023. Having struggled with weight loss my whole life, I finally found a program that works! Having nearly 24/7 access to NextMed consultants, such as JOEL, who is happy to have a conversation late into the night. As a customer of NextMed I have lost 22 lbs. My sugar cravings have subsided, I can walk the dogs with greater ease, and feel generally healthier."
5-star Trustpilot review - Adam Rush"Great service from the 800 number and great follow up to make sure I got what I needed Rena and Mina were both awesome"
5-star Trustpilot review - customer"I have had the best experience with my weight loss journey thanks to Dr. Serota for being quick to respond with any questions Iāve had. JM has been my go to via text and email and has reached out several times to ask how everything is going. I highly recommend Next Med!!!"
5-star Trustpilot review - Trissa Ingram"I had a wonderful experience with NextMed. The process was super easy and when I had a question I called into customer support and Jerald help me ease. I will recommend them to anyone."
5-star Trustpilot review - Tiffany Joyner"Once we got my prescription approved through insurance, the process has been flawless. Dr Riley Green and JM have been extremely helpful and always have gotten my script to the pharmacy quickly."
5-star Trustpilot review - Kelly Prinkki"I am really satisfied with Next Med. Since starting my weight loss journey with Next Med, Iāve lost 16 lb. And Rena is amazing. Every time I reach out to her she is so helpful and quick to respond. I am 16 more lbs to my weight loss goal"
5-star Trustpilot review - Latoya Lee"Since using NextMed Iāve lost over 34 lbs in 3 months. The process is easy, Rena was extremely helpful every time I reached out. And Dr Riley Greene is always responsive. Iām now only 15 lbs to my weight loss goal & I am so excited!"
5-star Trustpilot review - Latoya Lee"I was able to signup with joinnextmed and purchase Mounjaro smoothly. I get the most amazingly quick response from Arlie who assist me with every question and concerns I have. She is knowledgeable and helpful with getting me the answers I need."
5-star Trustpilot review - Erin"NextMed is a great company. Their customer service is unbelievable. I sent a request less than 10 minutes ago and Laine already called me to help me with my situation. She was very helpful and attentive to my needs. Itās a great weight loss program, if youāre struggling you should consider this. The customer service is always very quick to respond. Iām very happy with this company."
5-star Trustpilot review - Stefanie"I was able to make my appointment online with no problems and got a phone call within minutes from Alvin to confirm my appointment and go over details. I always have excellent customer service and have been very successful on my weight loss journey! 70 pounds down! So grateful for NextMed."
5-star Trustpilot review - Al"I have had a great experience. Next Med has been amazing on the medical and support side. Czharina in particular was so efficent and knowledgable. She quickly knew how to solve my issue and went above and beyond. Their customer service just gets better and better since I've joined."
5-star Trustpilot review - H. Anthony"Angie P. Made the whole experience worth every penny. Without her i donāt know what I would have done!!! She followed up everyday and always answered every question and concern. I feel safe and confident knowing I can simply call Angie and get support. Highly recommend. The whole order/dr/rx/delivery was amazing. Loosing weight and working on my goals"
5-star Trustpilot review - Jamie Schofield"I have had the best experience with my weight loss journey thanks to Dr. Serota for being quick to respond with any questions Iāve had. JM has been my go to via text and email and has reached out several times to ask how everything is going. I highly recommend Next Med!!!"
5-star Trustpilot review - Trissa Ingram"I had a wonderful experience with NextMed. The process was super easy and when I had a question I called into customer support and Jerald help me ease. I will recommend them to anyone."
5-star Trustpilot review - Tiffany Joyner"Once we got my prescription approved through insurance, the process has been flawless. Dr Riley Green and JM have been extremely helpful and always have gotten my script to the pharmacy quickly."
5-star Trustpilot review - Kelly Prinkki"I am really satisfied with Next Med. Since starting my weight loss journey with Next Med, Iāve lost 16 lb. And Rena is amazing. Every time I reach out to her she is so helpful and quick to respond. I am 16 more lbs to my weight loss goal"
5-star Trustpilot review - Latoya Lee"Since using NextMed Iāve lost over 34 lbs in 3 months. The process is easy, Rena was extremely helpful every time I reached out. And Dr Riley Greene is always responsive. Iām now only 15 lbs to my weight loss goal & I am so excited!"
5-star Trustpilot review - Latoya Lee"I was able to signup with joinnextmed and purchase Mounjaro smoothly. I get the most amazingly quick response from Arlie who assist me with every question and concerns I have. She is knowledgeable and helpful with getting me the answers I need."
5-star Trustpilot review - Erin"NextMed is a great company. Their customer service is unbelievable. I sent a request less than 10 minutes ago and Laine already called me to help me with my situation. She was very helpful and attentive to my needs. Itās a great weight loss program, if youāre struggling you should consider this. The customer service is always very quick to respond. Iām very happy with this company."
5-star Trustpilot review - Stefanie"I was able to make my appointment online with no problems and got a phone call within minutes from Alvin to confirm my appointment and go over details. I always have excellent customer service and have been very successful on my weight loss journey! 70 pounds down! So grateful for NextMed."
5-star Trustpilot review - Al"I have had a great experience. Next Med has been amazing on the medical and support side. Czharina in particular was so efficent and knowledgable. She quickly knew how to solve my issue and went above and beyond. Their customer service just gets better and better since I've joined."
5-star Trustpilot review - H. Anthony"Angie P. Made the whole experience worth every penny. Without her i donāt know what I would have done!!! She followed up everyday and always answered every question and concern. I feel safe and confident knowing I can simply call Angie and get support. Highly recommend. The whole order/dr/rx/delivery was amazing. Loosing weight and working on my goals"
5-star Trustpilot review - Jamie Schofield